5 Benefits Of Using Managed IT Services

5 Benefits Of Using Managed IT Services

In Uncategorized by bertie

Managed IT services are now standard practice in business.

Some two-thirds of companies use them in place of ad-hoc IT support. Why the shift to a managed service? Well, before we consider the reasons, let’s first define what a ‘managed service’ is.

Managed IT services are a step up from the traditional break-fix model. Previously, when a client had a problem with their computers, they would pay a fixed sum to an IT consultant to repair, upgrade, or install new software. In the context of a managed service, the client pays a subscription-like fee instead — typically monthly — for ongoing systems management and disaster recovery services.

The specifics of each agreement will vary. However, most managed IT service providers will deliver daily support alongside other more advanced offerings, at the very least.

Now you know the definition, let’s look at the benefits.

1. They’re Cost-Effective And Efficient

The world of business has shifted online.

Meaning if you suffer a network outage, the costs can be unimaginable. And it’s more crucial than ever you have a robust IT setup: managed IT services give you just that.

They ensure your operations have the right technical foundations to keep systems online. And they monitor for looming cyber threats. And while this may sound like a full-time task, it rarely is: which is why it’s often cost-effective to outsource to a managed service.

An IT contractor not only assumes responsibility for your daily operations. They can quickly ramp up resources to handle troubling situations. Moreover, a third-party can scale their support as your business grows: that’s a level of flexibility that few companies enjoy as it’s not easy to hire — or fire — employees as business inevitably ticks up and down.

2. Your Systems Will Stay Up To Date

Technology moves at breakneck speed. In such a world, ad-hoc technical support won’t cut it.

That’s why small and medium-sized businesses, in particular, benefit from affordable on-demand IT support. Such a service ensures an expert is always on-hand to address issues before they snowball into something more severe. At the same time, your IT consultant will continually update your cybersecurity services with their latest version.

It’s the perfect way to stay ahead of malware threats — and you’ll never have to shell out for last-ditch support as you negotiate a ransomware attack.

3. You’ll Benefit From Maximum Uptime

Uptime is the time your network is online.

Downtime, on the other hand, is when your employees can’t access your IT systems: because of a virus, a bug, or some strange problem that you don’t know how to fix.

When you pay for ongoing IT support, your computer systems should be online most of the time, which means 99.9% uptime — with only the very occasional, very minor mishap. Yes, emergencies can still happen, even with support. However, if you have the right IT consultant: you can likely salvage every situation both quickly and inexpensively. 

More often than not, using the business disaster recovery plan that your IT partner devised.

4. You’ll Enjoy State-Of-The-Art Security

Data breaches happen more often than you know. If you don’t take steps to avoid them, the chances are, your business will fall victim too. 

If you work with sensitive client data, such a mishap could destroy your company as your credibility falls through the floor. On the other hand, a managed IT service provider is duty-bound to eliminate such threats. It’s their responsibility to deploy the latest network security solution to safeguard important data, keeping your business safe from would-be hackers.

Better still, the provider will stay on top of evolving compliance requirements and regulations — keeping your business on the right side of the law as well.

5. You Can Access 24-7 IT Support

We’ve all suffered a midnight disaster and just wished we had someone to call upon.

Unfortunately, if you don’t have a direct line to your IT support staff, it’s unlikely anyone will react to your bat signal. If you’ve paid for a managed service, however, someone should always respond at this time of need. The best service providers offer 24-7 support: they’re ready, come rain or shine, noon or night, to get your IT systems running at full speed. 

Sure, it’s a service you may only benefit from once in your life, but it’s worth its weight in gold. Imagine falling asleep every night knowing your IT network is safe.

If you run an online business, that’s the depth of confidence of which dreams are made.

Keep Business Running With Managed IT Services

If you outsource IT support, you’ll likely never experience a serious problem with your computer network…

And therein lies the beauty of a managed service. Everything works as if by clockwork. Meaning you can focus on business and nothing else. While larger companies may find it more economical to bring the function in-house — small and medium-sized enterprises often benefit from choosing a managed service.

Find out how your company can benefit from using managed IT services: give Mid-coast Tech a call on 207-223-7594 today.