6 THINGS WE DO BETTER
Core Competences of Our IT Services
In Mid-Coast Maine, there are dozens of “computer repair guys” you can call for support. The question is, who can you trust to actually do the job right?
Make the wrong choice and you could end up paying thousands of dollars for IT support and still be frustrated with ongoing technical glitches, extended downtime, slow internet, and possibly even critical data loss or security breaches.
If you don’t want that kind of stress in your life, then you should call us. Here are the 6 reasons why:
We are established
Mid-Coast Tech | AngelCom has been serving small businesses and non-profits since 1986. Our CEO, Jeremy Brabham, brings a wealth of knowledge and experience of nearly 20 years in managing IT, V0IP and productivity solutions for businesses.
We are certified experts who support your business
You can enjoy peace of mind knowing that our professionally-trained, well-paid team of technicians can quickly and efficiently resolve even your most complex technical problems. Technicians, not a receptionist, answer your calls, and can be contacted via live chat, phone, or email.
We don’t cut corners
Our clients expect things done right the first time so they don’t have to deal with do-overs and wasted time. They would rather invest a bit more in the right tools, technology, and infrastructure upfront than try to save every penny. That’s not to suggest that our best clients are foolish in their budgets and spending — just the opposite. They simply know that a quality system and the right plan are far more important than saving a couple of bucks.
We provide ridiculously fast response to clients
We know that with so many pressing deadlines and demands on your time, you need someone who will just get things done right and fast. In fact, that’s why our service plans are designed to take complete responsibility for everything IT-related in your business. Our number 1 goal is to minimize your involvement in any technical problems and eliminate anything that would slow down productivity and progress.
We don’t take part in finger-pointing or blame game
You won’t hear us telling you “that’s not our problem,” “we can’t handle that for you,” or “you’ll have to call XYZ company to get that problem resolved.” We simply get it done and don’t quibble over who caused it or whose problem it is. If you’re the kind of business owner who just wants to have everything resolved, we’re ideal for you.
We guarantee absolute 100% satisfaction
We spend the time necessary to get to know your business, your budget, and just what you expect. Only then do we give you the IT services you actually need, not just what we want. Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to make you happy with our IT management and network support services.
When you combine our proactive approach with our high-touch client communication, it is easy to understand why our clients view us as their Trusted Technology Advisor. They know they can rely on Mid-Coast Tech | AngelCom to make the right call regarding the technologies that keep their respective businesses growing.