Computer repair or replace?

Computer Repair Or Replace? 3 Questions To Ask Before You Buy A New Computer.

In Uncategorized by bertie

Every IT support specialist hears this question a lot.

— “Should I repair my device? Or pay for a new one?” And we typically give the same answer: you need to ask yourself three questions before deciding. Because whether you repair or replace your computer depends on its current condition, its existing setup, and the quote you get for IT support services.

Once you have these details, a trusted local IT support specialist can help you choose your next step.

Always Ask For A Free Quote For IT Support

First of all, any repair quote should be free.

And it should detail both the nature of the problem and the cost to fix it. Once you know the cost, you can discuss if it’s worth paying to fix a device that could be past its best; or if it’s time to upgrade (even though buying a new machine will mean having to invest time in setting it up, just as you like it).

That said, most reputable computer repair shops will also configure new computers. Which is why it’s always useful to note the contact details of anyone you speak to, just in case you go down the ‘brand new’ route.

But before any more buying talk, let’s look at the three questions to ask to determine…

Computer repair — or replace?

1. What Condition Is Your Computer In?

Computers don’t last forever. You’ll need to replace your device every so often, but timeframes will vary from machine to machine. Generally speaking, we suggest the typical user considers buying a new computer every five-to-ten years.

Ten years may sound like a long time. But improved technology means many computers now last that long if treated well. We’ve seen happy users type away on 9-year-old desktops that took little more than an SSD card upgrade to keep them in good working order, proving age is just a number: provided you treat your computer with respect — and assuming it’s compatible with all the technology you need.

That said, age and condition are different beasts. If you don’t take steps to keep your device in good shape, it may become riddled with malware, software errors, and bugs. If that’s the case, you may find it more economical to switch to a new machine instead of trawling through fixes trying to salvage an old desktop.

But always ask your IT support specialist if a factory reset — or system refresh — can remove viruses, fix errors, or speed up your machine by removing excess junk.

Key Takeaways:

  • Most computers should last at least five years
  • Every device is different, but high-quality machines can last up to a decade
  • A simple factory reset or SSD upgrade could breathe life into an old computer
  • Age is just a number: as long as you keep your device in good condition

2. Does Your Computer Have The Perfect Setup?

Sometimes, the question to repair or replace is more personal than you’d expect. Maybe your computer has all the software you need. Or you’ve configured it just how you like. You may simply have some stickers stuck to the monitor that you can’t peel off — and that you’ll never find again.

No matter the reason, if the emotional attachment is strong, it can be hard to say goodbye (especially after a decade spent perfecting your desktop layout). In such an instance, fixing your machine could be the preferred option. On the other hand, if familiarity has bred contempt, take this opportunity to upgrade.

Some machines never get on with their owners: they run slowly, they crash at the wrong moment, they play games. If this sounds like your device, the lack of attachment makes it easy to switch — or if you’re just that person who needs the latest hardware and software at all times, then let preferences dictate: get a new computer.

Key Takeaways:

  • A perfectly-configured device is hard to let go
  • There’s also a cost associated with setting up a new computer
  • But if you dislike your machine, take the chance to upgrade 
  • You may also need a new one to get the latest software

3. What’s The Cost To Fix Your Computer?

You may think we’ve left the crucial question ‘til last. But that’s not necessarily the case.

Yes, you need to know the cost to make an informed decision. But it’s often better to consider the fee only after you’ve looked at questions one and two. This way, you can fully appreciate how much you’re willing to pay to save your device. Plus, everyone has a different budget, so there’s only so much we can say when it comes to cost. 

All we’ll suggest is:

— “Get a free computer repair quote before making a decision. It will almost always be cheaper to repair than to replace.”

As a rule of thumb: if the repair costs more than 50% of a replacement, then factor the age of your machine into whether it’s worth repairing it (if it’s old, you should probably just buy a new one). But when looking at the repair cost, don’t forget: your old computer could have a reasonable resale value, provided it’s in good working order.

Key Takeaways:

  • Always get a free repair quote before you make a decision
  • Consider repair costs in the context of questions one and two
  • If the repair cost is more than 50% of a new device cost, upgrade
  • Old devices that still work can command a reasonable resale value


If you’re looking for local IT support services, give Mid-coast Tech a call on 207-223-7594: we’d be delighted to prepare a free, no-obligation quote.